Privacy Policy

Effective date: November 10, 2025

At Clarispeak, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or engage with our professional communication courses. We encourage you to read this policy carefully to understand our practices.

Information We Collect

We collect various types of information to provide and improve our services. The information we collect falls into the following categories:

Information You Provide Directly

When you contact us or enroll in our courses, you may provide personal information such as your name, email address, phone number, and professional background. You may also share additional details about your communication development goals and current skill level to help us tailor our guidance.

If you participate in course feedback surveys or communicate with our instructors, we collect the information you choose to share in those interactions. All information provided voluntarily helps us deliver more personalized and effective instruction.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information about your device and browsing behavior. This includes your IP address, browser type, operating system, referring website, pages viewed, and the date and time of your visit.

We use cookies and similar tracking technologies to gather this information. These technologies help us understand how visitors use our website, identify areas for improvement, and provide a more seamless browsing experience. You can learn more about our cookie practices in our Cookie Policy.

Information from Third-Party Sources

In some cases, we may receive information about you from third-party platforms or services you use to access our website. For example, if you arrive at our site through a social media platform or advertising network, we may receive limited information about your interaction with those platforms. This helps us understand which marketing channels are most effective and improve our outreach efforts.

How We Use Your Information

We use the information we collect for several purposes, all aimed at providing quality services and improving your experience:

Course Delivery and Communication

We use your contact information to respond to inquiries, provide course information, send enrollment confirmations, and communicate important updates about our programs. This includes scheduling details, instructor feedback, and course materials.

Website Improvement and Analytics

Technical data helps us analyze website performance, understand user behavior, and identify areas for enhancement. We use analytics tools to track page visits, measure engagement, and optimize site structure for better usability.

Marketing and Promotional Communications

With your consent, we may send you information about new courses, special offers, and updates about our services. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link provided in our emails.

Legal Compliance and Security

We use your information to comply with legal obligations, enforce our terms of service, protect against fraudulent or unauthorized activity, and maintain the security of our website and services.

How We Protect Your Information

Protecting your personal data is a priority. We implement various security measures to safeguard the information we collect:

Technical Safeguards

We use encryption technology to protect sensitive data transmitted between your browser and our servers. Our website employs secure protocols to prevent unauthorized access during data transmission. Regular security audits help identify and address potential vulnerabilities.

Access Controls

We limit access to personal information to authorized personnel who need it to perform their job functions. Our team members are trained on data protection practices and are bound by confidentiality obligations. Access logs help us monitor and prevent unauthorized data access.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it to prevent unauthorized reconstruction or access.

Third-Party Security

When we work with third-party service providers, we ensure they maintain appropriate security standards. We review their data protection practices and require contractual commitments to protect your information according to our standards.

Information Sharing and Disclosure

We do not sell your personal information. However, we may share your data in the following limited circumstances:

Service Providers: We work with trusted third-party companies that help us operate our website, conduct business activities, or provide services to you. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.

Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation. We may also share information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to legal requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

With Your Consent: We may share your information with third parties when you have given us explicit permission to do so for a specific purpose.

Your Privacy Rights

You have several rights regarding your personal information. We respect these rights and provide mechanisms to exercise them:

Right to Access

You can request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format within a reasonable timeframe.

Right to Rectification

If you believe any personal information we hold about you is inaccurate or incomplete, you have the right to request corrections. We will update your information promptly upon verification.

Right to Erasure

You can request deletion of your personal data under certain circumstances. We will honor such requests unless we have a legal obligation to retain the information or a legitimate reason to keep it.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another service provider where technically feasible.

Right to Object

You can object to certain types of data processing, including processing for direct marketing purposes. We will respect your objection and cease the relevant processing activities.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within 30 days and may need to verify your identity before processing certain requests.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

International Data Transfers

Our services are based in , and your information is primarily processed and stored within Japan. However, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

We comply with applicable data protection laws regarding international data transfers and use standard contractual clauses or other approved mechanisms to ensure your data remains protected when transferred across borders.

Children's Privacy

Our services are designed for adult professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately so we can address the situation appropriately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will notify you by posting a notice on our website or sending you an email if we have your contact information.

We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this page indicates when the policy was last updated. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices, please contact us. We are committed to addressing your privacy inquiries in a timely and professional manner.

Clarispeak

, , Japan

Email: info@sunflowerglowgarden.com

Phone: +81 3-5847-3692